Find out how your organisation can learn from its people and its experiences to become more innovative, responsive and strategic: - develop a culture that harnesses the know-how and experience of your people - make knowledge accessible to everyone who needs it, by building knowledge sharing (KS) into everyday operations - use knowledge management (KM) to achieve and support your strategic objectives.

This unique course is designed for development professionals who have an interest in information and knowledge management and knowledge sharing approaches. It is ideal for managers of teams and departments, especially for those who recognise the value of sharing beyond organisational roles and functions. It is crucial for those involved in change management and developing organisational strategy in complex adaptive systems. Communications, M&E and learning and development specialists wanting to help others interpret, share and use their insights, find this course equally valuable.

Through a mix of practical activities, theory and case examples you will learn how to:

• advocate for effective knowledge sharing
• foster an enabling environment within your own organisation that encourages knowledge sharing
• conduct a knowledge management assessment of your organisation
• apply knowledge sharing tools and techniques in practice
• develop a knowledge management strategy to institutionalise KM practices within your organisation