The workshop will examine theoretical and practical issues in the implementation of knowledge management concepts and techniques, as well as innovative ideas and experiences that are relevant to the context of developing countries. In particular, we will look into case studies that demonstrate how knowledge management strategies that have been applied and the lessons learned, with special interest on knowledge management initiatives which are lightweight and those that allow incremental adoption, and with emphasis on systematic learning from experience. The outcomes for participants are ideas and perhaps action points on wide range of questions such as:

• What are the categories of knowledge and the nature of knowledge-intensive activities in healthcare; aspects of performance in healthcare delivery; social practices of knowledge acquisition and sharing; that are significant for improving health outcomes?
• Which challenges and opportunities in healthcare such as those related to knowledge content and capability transfer, performance results tracking mechanisms, technology and support infrastructure, healthcare structures and communities of practice, that have an impact on  healthcare decision making?
• How can healthcare professionals tailor, use, and extend techniques and tools from knowledge management and organisational learning for improving their healthcare practices and processes?

Programme Content:

• Keynote on “Knowledge and Health: Implications for Sudan”.
• Overview of the local public health system and relevant knowledge/information initiatives.
• Presentations from local case studies (more notably the Mycetoma Research Centre).
• Knowledge Cafes for thinking out of the box and thinking about the future.
• Software demonstrations (featuring open source knowledge management tools for health care).