"In order to provide its partners-clients with relevant, state-of-the-art advice, it is absolutely logical that knowledge management is a key aspect of the SNV organisation." "As an organisation with some 700 professionals worldwide, each involved in networks of relevant knowledge, we are already a warehouse and broker in knowledge. But we have acknowledged in chapter 1 of this document that our performance as a knowledge-based organisation can be improved. And we have concluded that our role with regard to knowledge is changing from an expert transferring knowledge, to an expert facilitat-ing knowledge exchange and enrichment. In general, we agree that knowledge is also power. Knowledge is hardly ever neutral and always tends to serve certain interests or perceptions against others. That is not a problem but it requires our staff to be aware of that." From SNVs Advisory Practice, Emerging Lines, Connecting Peoples Capacities, 31 July 2002