n June 2003, BMZ introduced compulsory handover procedures in connection with staff changes to enhance continuity and avoid loss of knowledge. The document compiled here contains 1) an internal memo used to explain the procedure to BMZ-staff, 2) an internal regulation which made the procedure compulsory, 3) a checklist to help structure handover notes and discussions as well as 4) the report of a survey on handovers in BMZ in 2002.

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