Senior Specialist, Knowledge Management

Save the Children

Washington D.C

The Senior Specialist Knowledge Management (SS KM) is responsible for supporting and providing guidance to SC/US’s International Programs staff, to maintain and drive a KM system  built around SC’s core business.  Under the guidance of the Senior Director of M & E the SS KM will; 1) Lead the implementation and continued improvement of the SC KM strategic framework; develop guidance, policy and standards to maintain effective program KM. The SS KM will focus on Strategic Objectives (SO) 1 (people) and 2 (processes and content) of the Save the Children KM Strategic Framework, and will promote SO 3 (technology).  2) Work with business teams to improve organization of existing program knowledge, capture of new knowledge, and application of existing knowledge. 3) Work with business teams, IT and other relevant staff to facilitate knowledge sharing and dissemination platforms, both within SC and externally with other stakeholders.  Additionally the position will liaise with Save the Children International on KM issues and serve as the agency’s focal point and representative in external forums on KM.    

Responsibilities

• Champion the organization-wide commitment to program knowledge management, including the continuous creation, capture, organization, access and use of information.
• Lead the agency’s KM working group. Identify issues for escalation to the KM steering group or for collective action. Organize activities in response to agency and working group priorities. Lead data collection process for the agency’s KM dashboard.
• Represent the interest of program KM in agency and SCI initiatives (e.g. Savenet renovation, brand audit, etc.) as needed.
• In collaboration with other key personnel, determine procedures and processes to improve access to and use of knowledge across (both in the field and HQ) and outside Save the Children and develop related tools and guidance.
• In collaboration with SCI and business teams, assist with the establishment and maintenance of communities of practice in cross-cutting areas. Provide ongoing guidance on CoP platforms and facilitation.
• Work with business teams and IT  to optimize the use of current (Savenet, SC Website, OneNet) and potential future  KM platforms and  monitor continuous updating of existing information, and timely availability of new information.  
• With M&E team, identify key learnings from program evaluations and assist in the development of evaluation briefs and evaluation-related events.
• Ensure that SC program knowledge is widely shared and used  both internally and externally, by facilitating or establishing knowledge sharing platforms to disseminate global program results, key learning and  innovations – e.g.  learning forums,
• Identify KM meetings, working groups and events from which SC/US would benefit from participating and coordinate with appropriate staff to assure SC/US’s representation

Requirements

• At least 5 years of experience in Knowledge Management and  associated uses of technology tools
• Experience working with multiple countries and/or organization headquarter units on monitoring and evaluation issues
• Experience working with a large non-profit organization desirable. IT systems development and implementation experience related to M&E processes highly desirable. Experience with Save the Children International a plus
• MA in relevant field
• Knowledge of and experience with a broad range of knowledge management tools and techniques used in Save the Children’s primary technical practice areas (health, education, livelihoods, emergencies, etc.). Passion for online communication and networking
• Strong leadership skills, including a demonstrated ability to set    priorities and manage diverse teams
• Ability to establish credibility with senior staff in the organization and to mobilize diverse groups in a complex organization, with a mixture of confidence, tact and persistence. A demonstrated ability to work successfully with colleagues at different levels within an organization, especially cross-culturally in the field
• Strong analytical ability, especially related to problem solving and systems thinking
• Strong technical aptitude with experience in using collaborative technologies ( ex: MS SharePoint, Google Apps) meshed with polished interpersonal skills.

Employee Type

Full-Time Regular

Application: Submit resume on-line at www.savethechildren.org under “Careers”  OR  follow this link to apply: https://ch.tbe.taleo.net/CH07/ats/careers/requisition.jsp?org=SAVET...

Save the Children is the leading independent organization for children in need, with programs in over 120 countries, including the United States. We aim to inspire breakthroughs in the way the world treats children, and to achieve immediate and lasting change in their lives by improving their health, education and economic opportunities. Each year we reach tens of millions of children in need in the United States and around the world. Join our dedicated and diverse staff committed to improving the well-being of children.

Save the Children provides an attractive benefits package including competitive salaries, a matching retirement plan, health and welfare benefits, life insurance, an employee assistance program, generous time off and much more.

Save the Children provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Save the Children complies with all applicable laws governing nondiscrimination in employment.