KM4DEV_India Discussions - Knowledge Management for Development2024-03-28T18:45:26Zhttp://www.km4dev.org/groups/group/forum?groupUrl=km4dev-india&feed=yes&xn_auth=noKnowledge Management tools and techniquestag:www.km4dev.org,2011-08-01:2672907:Topic:297462011-08-01T11:14:26.695ZDilipsing Bayashttp://www.km4dev.org/profile/dilipbayas
<p>helping you access the right knowledge at the right time</p>
<p> </p>
<p>Knowledge management (KM)1 is about building organisational intelligence by enabling people to improve the way they work in capturing, sharing, and using knowledge. It involves using the ideas and experience of employees, customers and suppliers to improve the organisation’s performance. Building on what works well leads to better practice, strategy and policy. This booklet is designed to support you in finding, using,…</p>
<p>helping you access the right knowledge at the right time</p>
<p> </p>
<p>Knowledge management (KM)1 is about building organisational intelligence by enabling people to improve the way they work in capturing, sharing, and using knowledge. It involves using the ideas and experience of employees, customers and suppliers to improve the organisation’s performance. Building on what works well leads to better practice, strategy and policy. This booklet is designed to support you in finding, using, creating, managing and sharing knowledge to support improvement in local government services by:• introducing the value of KM and what support is available from IDeA• providing a portfolio of KM tools, techniques and resources you can easily apply in your everyday work • providing approaches to organisational processes which support KM The IDeA has an ongoing programme of work with local government colleagues to support knowledge flow across local government, testing out KM tools and techniques for their relevance to the sector. These tools and techniques can be applied at every learning opportunity, see appendix one.</p>
<p> </p>
<p><a target="_self" href="http://storage.ning.com/topology/rest/1.0/file/get/1271325142?profile=original">KM%20tools%20and%20techniques.pdf</a></p> How to Use Key Performance Indicators in KM Initiatives by Patrick Lambetag:www.km4dev.org,2011-08-01:2672907:Topic:298492011-08-01T11:05:27.868ZDilipsing Bayashttp://www.km4dev.org/profile/dilipbayas
<p>Measuring and evaluating KM performance and impact can be used to serve a number of purposes. It can be used to:</p>
<ul>
<li><b>Monitor</b> implementations for progress compared to plans</li>
<li><b>Gather</b> evidence of beneficial impact</li>
<li><b>Control</b> the release of resources for new phases</li>
<li><b>Communicate</b> with stakeholders and retain their support and involvement</li>
<li><b>Learn</b> from past activity to feed into new plans</li>
</ul>
<p>Measuring and evaluating KM performance and impact can be used to serve a number of purposes. It can be used to:</p>
<ul>
<li><b>Monitor</b> implementations for progress compared to plans</li>
<li><b>Gather</b> evidence of beneficial impact</li>
<li><b>Control</b> the release of resources for new phases</li>
<li><b>Communicate</b> with stakeholders and retain their support and involvement</li>
<li><b>Learn</b> from past activity to feed into new plans</li>
</ul>