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Beneath the surface of conscious patterns: using narrative to characterise the culture of innovation at a leading R&D organisation

Summary:

"Knowledge has always been a core asset of the South African Council for Scientific and Industrial Research (CSIR) and is a direct determinant of the organisation’s relevance. An important area of impact is the change process currently underway at the CSIR. Aspects include processes to understand the current underlying organisation values and culture and narrative can add value to these complexities."

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ebook_innovation at csir_final.zip

Critical Incident Technique in Knowledge Management

The Critical Incident Technique is a narrative tool for planning, evaluation and empowerment. Helvetas has been experimenting with CITs and how to make use of them in KM and development – with farmer communities in rural Laos and the programme staff of a large international organisation in Geneva. They have consolidated their experiences in this brief guide.

Lucie Lamoureux

Wed, 09 May 2007 08:43:11

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Story guide Building Bridges Using Narrative Techniques

Summary:

This Guide was designed to be both thought provoking and of some practical use to SDC and its collaborators and partners. The materials contained here should help you develop competence and confidence as tellers or facilitators of telling and may also support the development of more complex methodologies and programmes involving knowledge sharing, change and communication.

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FINALE1.pdf

Guía del relato el arte de tender puentes mediante técnicas narrativas

Summary:

Esta guía se concibió a la vez para suscitar la reflexión y dotar de un instrumento práctico a la COSUDE, así como a sus colaboradores y contrapartes. Su contenido les debería permitir adquirir competencias y seguridad como narradores o animadores. Además, les debería ayudar a desarrollar métodos y programas de relato más complejos con miras a facilitar el intercambio de conocimientos, el cambio y la comunicación.

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FINALE.pdf

Geschichten-Handbuch Brücken Bauen mit narrativen Methoden

Summary:

Dieses Handbuch soll der DEZA und ihren Mitarbeitenden und Partnern Denkanstösse und praktische Tipps liefern. Das vorliegende Material soll dazu beitragen, dass Sie die Fähigkeiten und das Vertrauen entwickeln, die zum Geschichtenerzählen und zur Moderation beim Geschichtenerzählen wichtig sind. Zudem hilft es möglicherweise bei der Entwicklung komplexerer Methoden und Programme im Bereich von Wissensaustausch, Organisationsentwicklung und Kommunikation.

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FINALE2.pdf

Guide du récit de l’art de créer des passerelles grâce aux techniques narratives

Summary:

Ce guide a été conçu à la fois pour susciter la réflexion et offrir un instrument pratique à la DDC ainsi qu’à ses collaborateurs et partenaires. Son contenu devrait vous permettre d’acquérir une certaine compétence et assurance en tant que narrateurs ou animateurs. Il devrait en outre vous aider à mettre en place des méthodes et des programmes de récits plus complexes en vue de faciliter le partage des connaissances, l’appréhension du changement et la communication.

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FINALE-Brosch-StoryGuideFranz.pdf

Identifying Communities of Practice through Storytelling

Article by Seth Kahan and Madelyn Blair on on the use of storytelling to identify communities of practice at the World Bank.

Lucie Lamoureux

Tue, 23 May 2006 09:42:38

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Knowledge Sharing, Communities of Practice, and Organizational Change at the World Bank Group

Summary:

This article by Lesley Shneier, Sr Knowledge Specialist at the World Bank, chronicles the Knowledge Management initiative from its early days through 2005. Lesley was a member of the original 5-person KM team that introduced knowledge sharing to the World Bank and grew it into a world-class institution-wide program.

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SDC's Guide to Using Story and Narrative Tools in Development Co-operation - Practitioner's version

Summary:

This is a draft document, developed by SDC's Thematic Service Knowledge and Research in collaboration with Sparknow.

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SDC's Guide to Using Story and Narrative Tools - Matrix

Summary:

This the "Which method could I try?" matrix in order to choose what kind of interventions you can do using story and narrative.

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s_Storytelling_Guide_-_matrix.pdf

USAID Knowledge for Development Strategy - Overview

Summary:

This is a high-level overview of the USAID Knowledge for Development Strategy that has been endorsed by the Agency Business Transformation Executive Committee (BTEC). The strategy was the product of the BTEC Knowledge for Development subcommittee. A detailed results framework and strategy narrative are being developed.

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Strategy_Presentation-posted.ppt

La Stratégie de la gestion des connaissances de l'ACDI

Summary:

Ce document présente les résultats attendus de l'Initiative de la gestion des connaissances de l'ACDI dans la période juin 2002-juin 2005. Il comprend les activités pour l'année 2002-2003 et une analyse des risques.

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logic_model_&_PMF_plus_covdoc,_fin-fr.doc

Knowledge Society, Knowledge Management and ICT

Summary:

Editorial contribution by Walter Fust, Director of SDC, to a publication edited by the Community Development Library Dhaka /Bangladesh, outlining SDC's KM approach.