 |
|
|
Main Menu
Login
Resources
Activities
Communities
Mailing Lists
Who's Online
Welcome to our latest member, Sonam |
Knowledge Processes
Organisational Learning in Civil Society: Influences of Culture,Relational Dynamics and InformalitySummary:INTRAC Praxis Paper by Susie Prince and Rebecca Wrigley, illustrations by Linda Lönnqvist. "In January 2006 a workshop was hosted by INTRAC’s Praxis Programme and VBNK, Cambodia’s leading capacity building NGO. It brought together a group of practitioners with a commitment to organisational learning. The workshop drew on the combined knowledge and experience of participants to deepen our understanding about theconcepts and practice of organisational learning in the development sector. This Praxis Paper details and documents the rich discussions and learning that occurred at the workshop." Download:
PraxisPaper17_orglearning.pdf
We’re Too Much in ‘To Do’ Mode: Action Research into Supporting InternationalNGOs to LearnSummary:INTRAC Praxis Paper no.16 by Maaike Smit of PSO. "This Praxis Paper takes the stand that self-knowledge — understanding how you learn — is an essential first step in improving your own learning processes. At the same time,the way people commonly understand ‘learning’ inhibits them from reflecting on their experiences and thereby learning from them. Therefore supporting people and organisations to reflect on their own learning processes and capacity is central to assisting people and organisations to learn." Download:
PraxisPaper16_todomode.pdf
Center for International Private Enterprise: Case Study GuidelinesSummary:Case study guidelines from CIPE. The questions one asks are the important thing, and the outline of the case itself can vary depending on the project or experience described. Download:
case guidelines.doc
South Asian Resource Book on Livelihood OptionsSummary:This is an example of a case study format that is survivor/person-centric , as opposed to just detailing factual information on the activity/organisation. Download:
SARI-Equity Resource Book on Livelihood Options.pdf
Systematization to Capture Project Experiences: A GuideSummary:This guide on Systematization is an effort to extend active learning initiatives that are participatory, self-evaluative and critically analyze the impact of rural developmental projects. The document is based on the initiative of Knowledge Networking for Rural Development for Asia/ Pacific Region (ENRAP)to facilitate such a process for IFAD projects in the region. Download:On the value of specialized content teamsSummary:A discussion of the role of specialized content teams in a knowledge sharing environment, and the impact of recent changes/trends like SOX, Six Sigma, Self-Service, BCP, and others on the content practice. Download:Wissensbrücke (Ehemaligenexpertise)Summary:This is a draft document (in German) outlining a new BMZ-approach to capture the knowledge of colleagues about to retire (45% of our management in the next 4 years). The approach, "Wissensbrücke" (translates "knowledge bridge") aims at defining individual areas of expertise which are of special importance for BMZ, finding appropriate ways of sharing this expertise. Finally, retirees list themselves in a small retiree directory, stating for what kind of project-like tasks in what areas BMZ may call back on them. The Wissensbrücke is in a test run right now and to be finalized until the end of 2003. Download:
Konzeptentwurf_Wissensbrücke__23-04-2003.doc
Handover procedures at BMZSummary:In June 2003, BMZ introduced compulsory handover procedures in connection with staff changes to enhance continuity and avoid loss of knowledge. The document compiled here contains 1) an internal memo used to explain the procedure to BMZ-staff, 2) an internal regulation which made the procedure compulsory, 3) a checklist to help structure handover notes and discussions as well as 4) the report of a survey on handovers in BMZ in 2002. Download:
Handover_procedures_BMZ.doc
Constructing the knowledge base for knowledge-driven developmentSummary:Article by Robin Mansell which deal more with the "digital divide" and knowledge networks than knowledge management. Download:
mansell.pdf
Information Technology as a Jealous Mistress: Competition for Knowledge Between Individuals and OrgsSummary:"Information technology may play the role of a jealous mistress when it comes to the relationship between individual and organizational knowledge creation. Information technology can facilitate the dissemination of knowledge across the organization - even to the point of making virtual groups a viable alternative to face-to-face work. However, unless managed, the combination of information technology and virtual work may serve to change the distribution of tacit versus explicit knowledge within the organization." Download:· How do you facilitate learning and knowledge sharing between organisations? (2254 reads) In order to facilitate learning and knowledge sharing, whether within or between organisations, the following principles apply: it should be driven by DEMAND; a conducive ENVIRONMENT is needed; people’s CAPACITIES may need to be developed; and appropriate TOOLS should be employed. DEMAND: Learning and KS should respond to practical needs and concerns, and should not be based on assumptions. Assessing learning & KS needs not only helps identify key areas to focus attention, but can also build demand where there is little awareness of how KS can help. Understanding demand should be a continuous process. ENVIRONMENT: The following elements can help to build a conducive environment for learning and sharing:
CAPACITY: People need to have the time, resources and skills to learn and to share their knowledge. Learning is not something you do alone, so networking and partnerships are complementary elements. TOOLS: An appropriate mix of tools should be developed and applied to enable learning and sharing (visual, word, etc). These might include face to face as well as online interaction, databases of lessons learned, communication technology including email, and other KM processes such as peer assist and after action review. Technology should be considered an enabling, not an essential element.
|
Books of Interest
KM4Dev Bookmarks
Wiki Recent Changes
|
||||||||||||||||||||||||||||||||||||||||||||
Total users 
Total guests 
