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Making Connections that Work - FRENCH VERSION

Summary:

This pdf, written by Shealagh Pope, Melanie Friesen and Suzanne Board of Environment Canada and available in both English and French, provides an overview of the peer assist and how a peer assist workshops can be used facilitate knowledge transfer between teams.

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Title: Strategies for Policy Reform: Experiences from Around the World
Author(s): Kim Bettcher, Knowledge Management Officer, Center for International Private Enterprise
ISBN:

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Posted by Anonymous on Jan 14, 2008

Beneath the surface of conscious patterns: using narrative to characterise the culture of innovation at a leading R&D organisation

Summary:

"Knowledge has always been a core asset of the South African Council for Scientific and Industrial Research (CSIR) and is a direct determinant of the organisation’s relevance. An important area of impact is the change process currently underway at the CSIR. Aspects include processes to understand the current underlying organisation values and culture and narrative can add value to these complexities."

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ebook_innovation at csir_final.zip

Open Space : A multimedia guide

A multimedia animated presentation on using the Open Space methodology, produced by South Asia Partnership International.

Lucie Lamoureux

Wed, 09 May 2007 08:47:54

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Critical Incident Technique in Knowledge Management

The Critical Incident Technique is a narrative tool for planning, evaluation and empowerment. Helvetas has been experimenting with CITs and how to make use of them in KM and development – with farmer communities in rural Laos and the programme staff of a large international organisation in Geneva. They have consolidated their experiences in this brief guide.

Lucie Lamoureux

Wed, 09 May 2007 08:43:11

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Etablir des liens efficaces

Summary:

Ce document format PDF, écrit par Shealagh Pope, Melanie Friesen et Suzanne Board d'Environment Canada, et disponible en français et en anglais, donne un survol de l'aide des pairs et démontre comment les ateliers d'aide peuvent faciliter le transfer de connaissances dans le sein d'une équipe.

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Making Connections that Work_v5f.pdf

Making Connections that Work

Summary:

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Making Connections that Work_v5e.pdf

Presentation Flash sur l'Entraide par les pairs

Une courte présentation animée sur la méthodologie "l'entraide (ou assistance) par les pairs". Vous devez télécharger Flash d'Adobe pour la visualiser.

Lucie Lamoureux

Wed, 17 Jan 2007 17:12:57

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Peer Assist Flash presentation

A short, animated presentation of the peer assist methodology (in English). You need to download Adobe Flash to watch it.

Lucie Lamoureux

Wed, 17 Jan 2007 17:07:33

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Story guide Building Bridges Using Narrative Techniques

Summary:

This Guide was designed to be both thought provoking and of some practical use to SDC and its collaborators and partners. The materials contained here should help you develop competence and confidence as tellers or facilitators of telling and may also support the development of more complex methodologies and programmes involving knowledge sharing, change and communication.

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FINALE1.pdf

Guía del relato el arte de tender puentes mediante técnicas narrativas

Summary:

Esta guía se concibió a la vez para suscitar la reflexión y dotar de un instrumento práctico a la COSUDE, así como a sus colaboradores y contrapartes. Su contenido les debería permitir adquirir competencias y seguridad como narradores o animadores. Además, les debería ayudar a desarrollar métodos y programas de relato más complejos con miras a facilitar el intercambio de conocimientos, el cambio y la comunicación.

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FINALE.pdf

Geschichten-Handbuch Brücken Bauen mit narrativen Methoden

Summary:

Dieses Handbuch soll der DEZA und ihren Mitarbeitenden und Partnern Denkanstösse und praktische Tipps liefern. Das vorliegende Material soll dazu beitragen, dass Sie die Fähigkeiten und das Vertrauen entwickeln, die zum Geschichtenerzählen und zur Moderation beim Geschichtenerzählen wichtig sind. Zudem hilft es möglicherweise bei der Entwicklung komplexerer Methoden und Programme im Bereich von Wissensaustausch, Organisationsentwicklung und Kommunikation.

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FINALE2.pdf

Guide du récit de l’art de créer des passerelles grâce aux techniques narratives

Summary:

Ce guide a été conçu à la fois pour susciter la réflexion et offrir un instrument pratique à la DDC ainsi qu’à ses collaborateurs et partenaires. Son contenu devrait vous permettre d’acquérir une certaine compétence et assurance en tant que narrateurs ou animateurs. Il devrait en outre vous aider à mettre en place des méthodes et des programmes de récits plus complexes en vue de faciliter le partage des connaissances, l’appréhension du changement et la communication.

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FINALE-Brosch-StoryGuideFranz.pdf

A Tool for Sharing Internal Best Practices

This tool reviews what a best practice is, the benefits of sharing best practices, and some obstacles to sharing. It then outlines a process for identifying your organization's best practices, validating and documenting them, and preparing a plan to share them throughout your organization. It includes three case studies of organizations who have tried to share best practices internally: the UNDP Regional Bureau for Asia and the Pacific; the Delivery of Improved Services for Health (DISH) Project in Uganda; and the National Health Services (NHS) Clinical Governance Support Team in the UK.

Lucie Lamoureux

Wed, 15 Nov 2006 12:25:55

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PREVAL's electronic bulletin No 6

PREVAL's electronic bulletin No 6 is devoted to participatory process facilitation, within the framework of management oriented to impact and learning. You'll find good resources (in both Spanish and English) on facilitation.

Lucie Lamoureux

Wed, 15 Nov 2006 09:57:28

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Facilitator toolkit from IRC

Facilitator's notes are a series of fact sheets and "how to" around facilitation: concepts, tools, methods, skills, special assignments and exercises etc. Although originally developed with the water and sanitation sector in mind, the large majority of these files can be used in any other context. These notes are quite concise and easy to use. They are all available on the IRC Resource Centre Development pages.

Lucie Lamoureux

Wed, 11 Oct 2006 07:42:56

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Non-profit Online News Journal

Summary:

Contains an article by Kim Henderson (UNDP) on their knowledge sharing approach and "Seven KM mistakes", by Michael Gilbert.

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NONJournal-Feb06-KHen4.pdf

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Title: The Art of Connecting
Author(s): Claire Raines and Lara Ewing
ISBN: 0814408729

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Posted by Lucie Lamoureux on Jun 19, 2006

Knowledge Expeditions concept note

Summary:

From tool-centric learning towards learning alliances centred on the pressing challenges faced by knowledge workers in the development community. This working document proposes a newly energized set of self-organising learning alliances forged from the KM4Dev community. Each alliance will mount a Knowledge Expedition, a purposeful exploration of the equipment a knowledge worker needs to respond to common development challenges.

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BTT-concept notev11.doc

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