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Knowledge Sharing Approaches
DocumentsDraft After Action Review ToolkitSummary:The AAR is a simple process used by a team to capture the lessons learned from past successes and failures with the goal of improving future performance. It is an opportunity for a team to reflect on a project, activity, event or task so that the next time, they can do better. This working document provides tips and advice on how to conduct an AAR to promote learning. Please forward any comments/feedback to ahewlitt [at] bellanet.org. Download:
AAR.doc
KM4Dev Electronic Peer Assist: June 19 – July 3, 2003Summary:This was the first electronic Peer Assist done on the KM4Dev mailing list. Contains the background information, the issue being brought forward and the implementation plan for the suggestions. Download:
KM4Dev_Electronic_Peer_Assist.doc
KM4Dev Electronic Peer Assist: October 8 -21, 2003Summary:Second KM4dev Peer Assist convened by Tony Prior of IRG on the FRAME community of Practice. Download:
KM4devPeerAssist2.doc
Sharing is Caring... Knowledge Sharing Strategy PaperSummary:UNFPA's Knowledge Sharing Strategy (May 2002). Download:
ks_strategy.doc
Knowledge Sharing: Methods, Meetings and ToolsSummary:Knowledge Sharing - Methods, Meetings and Tools was written to help CIDA employees find easy and accessible ways to share their knowledge and do their jobs better. This document is being distributed throughout the Agency. If you have any comments, ideas or suggestions to improve this document, please send them to: melanie_lambert [AT] acdi-cida.gc.ca Download:
outils.en.pdf
Le partage des connaissances: méthodes, espaces et outilsSummary:Ce tout nouveau guide est une ébauche en évolution. Nous avons choisi une série de méthodes, espaces et outils de partage des connaissances en lesquels nous croyons. Nous tentons de tranquillement les intégrer à la culture de l'ACDI, qui cherche à devenir une organisation axée sur l'apprentissage et la collaboration. Download:
OUTILS_-_DRAFT_6.doc
Knowledge: the most important capitalSummary:PowerPoint presentation on SDC's Knowledge Sharing approach. Download:
SDC-Knowledge_general2534.ppt
SDC's Guide to Using Story and Narrative Tools - MatrixSummary:This the "Which method could I try?" matrix in order to choose what kind of interventions you can do using story and narrative. Download:
s_Storytelling_Guide_-_matrix.pdf
SDC's Guide to Using Story and Narrative Tools in Development Co-operation - Practitioner's versionSummary:This is a draft document, developed by SDC's Thematic Service Knowledge and Research in collaboration with Sparknow. Download:Guidelines for the Planning, Development and Management of a Clearing House MechanismSummary:These guidelines were produced under the German Agency for Technical Cooperation (GTZ) project: "Networking and Knowledge Management of Regional Organisations -Asia (NeRO)" and summarize our experiences with planning, developing and managing a CHM as a tool to facilitate policy dialogue by the example of the ASEAN Forest CHM. Rather than generating a highly sophisticated database solution we always laid great emphasis on building up a community of users of the involved countries and on establishing communication channels among them. "Hi-touch" and not "high-tech" was our motto. Workshops bringing together developers, decision-makers and users alike have in our opinion a higher rate of success in creating a CHM as a network of networks than an IT application with all its bells and whistles without proper involvement of the users in the development. International agreements rely on formalized structures. In our opinion also the use of a CHM has to be formalized by written agreements. Data use and data sharing agreements form the basis of a joint working within the framework of a CHM. Establishing formal links from the very beginning of the development through the concept of national focal points is in our opinion one prerequisite for the long-term success. Another crucial part for implementing a CHM is to clearly identify the needs of the users and to make sure that the information within the CHM is serving the demands of the user. This might change over time; thereby the CHM central hub should always have a close connection to the CHM nodes. The management of the CHM has to be flexible enough to cater to these demands. If enough resources are available in the operational phase including a dedicated Content Manager a CHM network might evolve to a knowledge community, where CHM members exchange information, share experiences and work together to achieve their joint objectives. Download:KM4Dev events guidelinesSummary:The following guidelines are for KM4Dev members (or their organization) willing to undertake the organization of a face-to-face event, designed to bring together members of the community - and/or to invite new prospective members – in order to share experiences or learn new KM/KS approaches. Download:
event_guidelines v.3.doc
Knowledge Sharing Solutions for a CGIAR Without BoundariesSummary:Report from the Consultative Group on International Agricultural Research (CGIAR)'s first phase of a Knowledge Sharing Project in the framework of an ICT and Knowledge Management Program. The project was conducted jointly by 4 CGIAR centers (CIAT, CIFOR, CIMMYT, and IWMI), in partnership with Bellanet, and focused on 4 main areas: 1) Transforming major center events into entry points for KS, 2) uild a core team of KS champions, 3) Develop capacity in facilitation, and 4) Build an on-line toolbox to support KS initiatives. Download:
KS_magazine.pdf
Chat Show as a Knowledge Sharing methodologySummary:In this approach the chat show is used as a metaphor to encourage experience sharing in an informal and fun environment. It requires minimal preparation on behalf of participants so can be set up in a workshop environment where the participants are not known to each other or the organisers. This 2 page document provides an outline of the approach and tips for using it. If you use this approach and adapt, amend or improve it, please do let us know through the comments function. Download:
Chat show.doc
Messages from KM4Dev - capacity developmentSummary:This are the threads relating to capacity development from the KM4Dev list. This was used to develop the FAQ on capacity development. Download:
KM4Devmessages_v2.doc
Knowledge Management Feng Shui – Designing Knowledge Sharing-friendly Office SpaceSummary:Summary of the results from a question posed by Marc Steinlin (Helvetas) to the KM4Dev Community. Download:
Knowledge Management Feng Shui.doc
Knowledge Sharing, Communities of Practice, and Organizational Change at the World Bank GroupSummary:This article by Lesley Shneier, Sr Knowledge Specialist at the World Bank, chronicles the Knowledge Management initiative from its early days through 2005. Lesley was a member of the original 5-person KM team that introduced knowledge sharing to the World Bank and grew it into a world-class institution-wide program. Download:Knowledge Expeditions concept noteSummary:From tool-centric learning towards learning alliances centred on the pressing challenges faced by knowledge workers in the development community. This working document proposes a newly energized set of self-organising learning alliances forged from the KM4Dev community. Each alliance will mount a Knowledge Expedition, a purposeful exploration of the equipment a knowledge worker needs to respond to common development challenges. Download:
BTT-concept notev11.doc
Non-profit Online News JournalSummary:Contains an article by Kim Henderson (UNDP) on their knowledge sharing approach and "Seven KM mistakes", by Michael Gilbert. Download:
NONJournal-Feb06-KHen4.pdf
Guide du récit de l’art de créer des passerelles grâce aux techniques narrativesSummary:Ce guide a été conçu à la fois pour susciter la réflexion et offrir un instrument pratique à la DDC ainsi qu’à ses collaborateurs et partenaires. Son contenu devrait vous permettre d’acquérir une certaine compétence et assurance en tant que narrateurs ou animateurs. Il devrait en outre vous aider à mettre en place des méthodes et des programmes de récits plus complexes en vue de faciliter le partage des connaissances, l’appréhension du changement et la communication. Download:
FINALE-Brosch-StoryGuideFranz.pdf
Geschichten-Handbuch Brücken Bauen mit narrativen MethodenSummary:Dieses Handbuch soll der DEZA und ihren Mitarbeitenden und Partnern Denkanstösse und praktische Tipps liefern. Das vorliegende Material soll dazu beitragen, dass Sie die Fähigkeiten und das Vertrauen entwickeln, die zum Geschichtenerzählen und zur Moderation beim Geschichtenerzählen wichtig sind. Zudem hilft es möglicherweise bei der Entwicklung komplexerer Methoden und Programme im Bereich von Wissensaustausch, Organisationsentwicklung und Kommunikation. Download:
FINALE2.pdf
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