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A KM strategy must address the real needs and issues of your organization
Is it always problems or you can identify opportunities that the organization may have?
that was a question, i want to know if do you only Identify problems or also the opportunities that the business might have?
I think a KM strategy is implemented in the workplace if there are challenges faced.it is often used to address challenges in organizations so i believe the approach only identify problems that the business is facing.
developing KM provides a unique opportunity to gain a greater understanding of the way the organization operates and the challenges that confront it