The idea here is quite simple and related to the assessment phase of KM introduction inside any organization, as far as I understand it.
Until today I've seen various tools used by most KM practitioners to try to reply to the very basic question in a KM assessment exercise: "where does this organization stand in terms of KMS"? The tools I've seen are:
- questionnaires (manual, to be distributed to a wide statistical sample)
- questionnaires (web-based such as…