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I have been reading about knowledge management and came across a fascinating question that reads;" how does technology and communication influence knowledge management as well as some of the pros and cons that comes about with these technologies with regards to how they influence knowledge"...??..think about it guys
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Technology and communication are pivotal in formal knowledge management processes. Therefore employees and customers for use in improving market value and helping the business to grow. In addition, Without technology, knowledge management is little more than instinctive or intuitive decisions based on experiences and expectations. Databases and other software solutions are critical in capturing customer data for interpretation.
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