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Got a task to present about Current trends in knowledge management tools and methods. After little search I am starting to build the list:
- Visualisation - Fact: we remember more of what we see visually. We are continuously overloaded with information. Visualisations allow a more efficient knowledge transfer. New tools for visualization are appearing quickly on line (example IBM's Many Eyes) , but also method of graphic facilitation/recording of meetings is getting more and more interest (http://www.fullcirc.com/2011/09/29/graphic-facilitation-workshop-fr...)
- Enterprise 2.0 - Fact: growing trend to change from hierarchical to networked organization. To empower employees and facilitate communication.networking there is a need to provide an open platform(s) to express opinions and share expertise (be it face to face or online). A very recent summary on Enterprise 2.0 suggest the the new trends are processes integration, reduction of information overflow, and integrating tools into a few applications. Enterprise 2.0 is the use of web 2.0 technologies within an organization to enable or streamline business processes while enhancing collaboration - connecting people through the use of social-media tools. Enterprise 2.0 aims to help employees, customers and suppliers collaborate, share, and organize information.
- Semantics - Fact: with increased intensity of communication (also in multilingual evironments) it becomes crucial to assure that the parties UNDERSTAND what they MEAN. The Semantic Web (Web 3.0 ?) is a "man-made woven web of data" that facilitates machines to understand the semantics, or meaning, of information on the WWW. The concept of Semantic Web applies methods beyond linear presentation of information (Web 1.0) and multi-linear presentation of information (Web 2.0) to make use of hyper-structures leading to entities of hypertext.
- People and informal & contextual learning - Fact: Collaborative learning is much more efficient compared to 'conventional' ways of learning (manuals, seminars, etc). Organization that facilitates networking and knowledge sharing processes (incl. social computing) empowers people to access information that is related to their interests and scope of work. These services support employees gain faster a deeper and broader expertise complementing classic (expensive) training
- Mobile communication -
any more suggestions?