What you will learn

Through a mix of practical activities, theory and case study examples you will learn how to:

• create an enabling environment within your own organisation that encourages knowledge sharing
• apply knowledge sharing tools and techniques in practice
• institutionalise KM practices for sharing with internal and external stakeholders
• do a knowledge management assessment of your organisation
• develop and implement a knowledge management strategy within your organisation

Daily Course Objectives

Subject to change to reflect participants' needs.

    Day 1

• Knowledge management fundamentals
• understand the fundamentals of knowledge management and its benefits for your organisation
• align knowledge management with your organisation's strategy and objectives
• identify the key components of knowledge management
• understand the cultural and behavioural elements of knowledge management
• development the right environment for knowledge sharing and overcoming challenges.

    Day 2

    Promoting self reflection

• discuss the role of KM in an organisation
• identify where KM is situated in your organisation
• make the best use of organisational assessments
• generate meaningful lessons learned

    Day 3

    Maximise knowledge sharing and learning opportunities

• recognise and maximise learning opportunities in the project cycle
• identify and work with knowledge champions
• Share insights of current examples of ICT and social media tools
• explore and apply knowledge sharing techniques and processes

    Day 4

    Knowledge management strategy

• conduct a knowledge management assessment and situational analysis
• develop and share steps for a knowledge management strategy
• share insights for overcoming challenges and recognising success in KM in your organisation.

"I learned a lot about methods and tools, but it was the opportunity to spend 4 days dedicated to deep exchange and reflection with peers about knowledge sharing that gave me the eureka moments." Robin Vincent-Smith, Programme, Change & Knowledge Manager, MSF Brussels

If you would like more information just call the IMA team!