Global Health Fellows Program II

Knowledge Management and Communication Advisor

Location: Washington, DC

The Global Health Fellows Program II seeks a Knowledge Management and Communication Advisor (GHFP II-P1-047) for the Office of Health Systems in the Bureau for Global Health. Assignment: Two year fellowship. GHFP-II is a five year cooperative agreement implemented and managed by the Public Health Institute in partnership with CDC Development Solutions and Management Systems International. GHFP-II is supported by the US Agency for International Development (USAID). 

The Knowledge Management and Communication Advisor (Advisor) has the unique and exciting challenge of leading Agency Health Systems Strengthening (HSS) stakeholders to develop and coordinate the knowledge management and communications strategy around USAID’s health systems strengthening work, create efficient and cost-effective approaches to promote a learning environment in USAID on HSS, manage knowledge across health systems strengthening programming, and ensure that information feeds back into Agency HSS implementation and builds knowledge. The Advisor leads the development, implementation and monitoring of the Health Systems Office knowledge management and communications strategy to ensure the ability to collect information and capture knowledge. In coordination with other Health Systems Office and Global Health staff, the Advisor contributes to the development of the Health Systems Office research agenda.

Responsibilities:

• Establish a health systems network in USAID that connects health systems strengthening colleagues throughout the Agency to share knowledge
• Set up a web-based health systems intelligence function that provides USAID staff and other stakeholders with accurate, timely, comprehensive information on developing country health systems and on USAID health systems strengthening programming
• Develop and disseminate communications materials that convey the scope and breadth of USAID’s HSS work and its impact in terms appropriate for a variety of audiences, from Congress to disease program advocates to the general public. Leverage media channels efficiently and effectively
• Support HSO and HSS colleagues in communicating information about HSS work through scientific and other channels  
• In collaboration with PDMS, develop and implement professional development activities
• Review and constantly improve HSO’s processes for content development, monitoring, marketing, delivery and support, and share lessons learned both internally in USAID and externally with the wider community and through the media
• Establish and promote information standards, capture and share best practices, approaches, and lessons learned, and promote the adoption and use of working communities of practice within HSO, partner projects and the broader community
• In coordination with the HSO M&E Advisor, develop tracking and reporting methods to improve HSO efforts, share lessons learned, and determine strategic outcomes of HSO programming
• Provide advisory services to projects and missions, facilitate cross-country learning, including but not limited to south-south technical assistance, study and oversight visits, video and conference calls
• Expand strategic engagement with HSS issue advocates, science and technical community, academia and policy experts

Requirements:

• Master’s degree in knowledge management, library science, communications or related field
• Minimum five years’ experience in organizational learning and creating a culture of knowledge management and communication, with at least 2 years’ experience in an international or resource challenged setting
• Proven experience developing programs in organizational learning, development curriculum and for diverse cross functional groups and multi-lingual/global projects in low technology countries
• Proven experience implementing strong strategic communications, with significant experience working in the health sector
• Proven experience in using social learning and Web 2.0 approaches
• Proven experience with press outreach and media relations experience – preferably mainstream media
• The ability to work with and influence senior colleagues
• Strong management skills
• Excellent analytical and written and oral communication skills, extensive experience working in organizational communication as well as public relations
• Fundamental understanding of information content and associated issues
• An in-depth appreciation of IT and its utilization
• Demonstrated knowledge of information and communications technology and its application
• Demonstrated familiarity with key concepts in health systems strengthening and global health.
• Demonstrated flexibility and openness in responding to changing work priorities and environment
• Ability to work with diverse teams and cross-culturally
• Ability to travel internationally (up to 25% time)
• Knowledge of USAID policies, procedures, and reporting requirements highly desired
• Proficiency in a second language highly desirable
• US Citizenship or US permanent residency required

SALARY AND BENEFITS:

Salary will be based on commensurate experience and earnings history.  The Public Health Institute offers a comprehensive benefits package including professional development programs.

TO APPLY:

All applicants are required to apply for this position through GHFP-II’s online recruitment system at https://www.ghfp.net/recruitment/. All applications must be submitted by 5:00 pm Eastern Time on June 29, 2012. We are proud to be an EEO/AA Employer.