The
KM strategy should link to organization's mandate/mission/goals AND SHOULD TAKE
ACCOUNT OF THE ORGANIZATION'S VALUES AND WAYS OF WORKING
Audit and mapping of KM resources
Statement of the resources available for the initiative
Comprehensive needs analysis
A business case
Articulate objectives of KM strategy - there is an issue of balance between internally and externally focussed objectives
3 major element of KM Strategy:
People
Training/capacity building
Improving networking
Tapping people's knowledge
Creating incentives for knowledge sharing, INCLUDING REWARDS AND RECOGNITION
Process/organization (e.g. communications strategy)
Improving processes
Finding new ways of doing core business
Finding ways of expressing tacit knowledge
information management systems
Tools
IT tools
Tools must be very simple
Importance of presenting elements of km strategy in a visual form
Build in plan for monitoring and evaluation system from the beginning
Factors that are likely to contribute to the success of a KM strategy include:
Sustainability - embed responsibility for maintenance in core staff responsibilities
Leadership
Communications
Acknowledge, celebrate and build on KM that is already happening