Kian Abolfazlian's Page

Client-oriented Knowledge Management: Client-oriented Knowledge Management is a set of practices and methodologies for embedding the processes of Knowledge capture, transfer, and retention in the business processes, so the Knowledge Management processes become transparent to the employees, and at the same time the very owners and creators of the organizational knowledge, are responsible for the  organizational knowledge management.

Tangible Knowledge Management: Tangible Knowledge Management is a set of practices and methodologies for making the KM processes measurable (from organizational point of view). It must be possible to measure how effective the Knowledge Management processes (Capture, transfer, retention) are in: 

• Decreasing the resources (HR, Time, Finance) needed to learn a new task
• Decreasing the resources needed to learn related tasks (for each new task, that is learned)
• Decreasing the resources needed for the induction of new employees in organizations
• Decreasing the resources needed for supervision
• Increasing the through-put of employees
• Decreasing the resources needed for performing each task
• Etc.